FREQUENTLY ASKED QUESTION

Where do I get Exide Batteries?

Exide batteries are available nationwide, they are distributed through Exide Express available in : Harare, Bulawayo, Kwekwe, Gweru, Mutare, Kadoma, Bindura, Beitbridge, Hwange, Victoria falls, Masvingo, Marondera, Chinhoyi, Zvishavane, Chitungwiza and Chiredzi

What is the voltage of Exide Batteries?

All Exide batteries, Solar or Automotive batteries are 12volts.

Can an Exide car battery be used on a Solar system?

Exide Solar is a deep cycle battery with Glass Mat Technology engineered to cater for all back up and Solar applications whether on grid or off grid. Exide Solar is designed to give power over prolonged period of time and it charges also over a prolonged period of time. Exide Solar is for back up and Solar applications only. Exide Solar battery has a constant current discharge capacity.

What is the function of a battery?

The battery is the primary ‘source’ of electrical energy on motor vehicles. It stores chemicals, not electricity. Two different types of lead in an acid mixture react to produce an electrical pressure. This electrochemical reaction changes chemical energy to electrical energy. Battery Functions Engine off: Battery energy is used to operate the lighting and accessory systems Engine starting: Battery energy is used to operate the starter motor and to provide current for the ignition system during cranking. Engine running: Battery energy may be needed when the vehicles electrical load requirements exceed the supply from the charging system. In addition, the battery also serves as a voltage stabilizer, or larger filter, by absorbing abnormal, transient voltages in the vehicle’s electrical system. Without this protection, certain electrical or electronic components could be damaged by these high voltages.

Does your product have a warranty?

In the event of any defects in material and/or workmanship arising within the said twelve (12) month period, Chloride undertakes, in its sole discretion to replace the battery at its own cost and without charge to the purchaser, subject to the following conditions: Warranty covers Manufacturer’s defects only Any claim made as soon as the purchaser becomes aware of the defect and which must become apparent within the twelve (12) month warranty term; The purchaser must return the defective battery to Chloride or its duly authorized agents and exhibit satisfactory proof of purchase of the battery from Chloride or its duly authorized agents; The warranty on the replaced battery shall extend from the original date of purchase of the “defective” batter Warranty does not cover Where the battery is used in a vehicle whose specifications requires a battery of a different size / ampere hour capacity or where this battery is fitted below or above the suggested ampere hour capacity (at the 20 hour rate) as specified in Chloride’s official Battery Selection Guide or, in the case of original equipment installed by a vehicle manufacturer, not according to their official specified capacity; This warranty is void if failure of the battery has resulted from abuse or neglect; improper use / misapplication (including incorrect over or under charging; failure to keep the battery properly charged or maintained; or use in automotive vehicles without properly operating starting or charging systems); use of the battery in continuous shift; overheating; overfilling; tipping over; missing or loose vent caps; use of battery acid or additives; excessive use and abnormal wear and tear during the warranty term (including commercial use); use in a vehicle fitted with additional or non-standard electrical extras; environmental conditions or any other damage arising from, inter alia, accident / collision, fire, explosion, freezing, theft, civil commotion, labor / political unrest or rioting; Chloride and its duly authorized agents exclude all liability for damage, loss or injury howsoever suffered and shall not be held liable for any damages, losses, injury, expenses or costs (whether of a direct, indirect, consequential, incidental or other nature) howsoever suffered and by whomsoever suffered which may arise out of or relate to the use or in ability to use this battery or any failure whatsoever to meet this.

What are the common causes of battery failure?

- Positive grid corrosion (can be accelerated by heat and overcharging) - Loss of electrolyte due to heat or overcharging - Undercharging with voltages less than 13.8V - Physical damage due to vibration - Sulphation in storage - Overcharging when the charging voltage is not well controlled - Electrical leakages – check for electrical leakage with all car accessories turned off by: Disconnecting the battery ground cable and connecting a suitable voltmeter between disconnected battery post and ground (A reading over 6V indicates excessive leak). OR Disconnecting the battery cable that goes to the starter and connecting an Ohmmeter between the cable and ground. (A resistance of fewer than 100 OHMS will drain the battery). - Car charging system – The car’s charging system should always be checked after charging
image
image
Phone
Messenger
WhatsApp
Email
Messenger
Whatsapp

Add the number to the Contacts on your phone and send us a message via app.

Call us:

+263 71 915 7183

Phone
Email